Privacy Policy Whiskybooks.nl

About our privacy policy

Zwartepoorte Sales / Whiskybooks.nl cares greatly about your privacy. We therefore only process data that we need for providing and improving our services, and we handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services offered through Zwartepoorte Sales / Whiskybooks.nl. The effective date of this policy is 12 June 2019. When a new version is published, all previous versions cease to apply.

This privacy policy explains which data we collect about you, what this data is used for, and with whom and under which conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse and which rights you have regarding the personal data you have provided to us.

If you have any questions about our privacy policy, please contact our privacy contact person. You will find the contact details at the end of this privacy policy.

Data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and who has access to the data.

Webshop software

MyOnlineStore

Our webshop has been developed using software from MyOnlineStore. Personal data that you provide to us for the purpose of our services is shared with this party. MyOnlineStore has access to your data in order to provide us with technical support, but will never use your data for any other purpose.

On the basis of the agreement we have concluded with MyOnlineStore, MyOnlineStore is obliged to take appropriate security measures. MyOnlineStore uses cookies to collect technical information relating to your use of the software. No personal data is collected or stored for this purpose.

Email

Office365

We use Office365 for our regular business email communication. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. Office365 does not have access to our mailbox and we treat all our email communication confidentially.

Payment processors

Pay.nl

For handling part of the payments in our webshop, we use the payment service provider Pay.nl. Pay.nl processes your name, address, place of residence and payment details, such as your bank account number or credit card number. Pay.nl has taken appropriate technical and organisational measures to protect your personal data.

Pay.nl reserves the right to use your data to further improve its services and, in that context, to share anonymised data with third parties. In the event of an application for deferred payment, Pay.nl may share personal data and order data with providers of payment-after-delivery services. The safeguards mentioned above with regard to the protection of your personal data also apply to the parts of Pay.nl's services for which it engages third parties. Pay.nl does not retain your data longer than is permitted by statutory retention periods.

Mollie

For handling part of the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address, place of residence and payment details, such as your bank account number or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data.

Mollie reserves the right to use your data to further improve its services and, in that context, to share anonymised data with third parties. The safeguards mentioned above with regard to the protection of your personal data also apply to the parts of Mollie's services for which it engages third parties. Mollie does not retain your data longer than is permitted by statutory retention periods.

Shipping and logistics

PostNL

When you place an order with us, it is our task to have your parcel delivered to you. We use the services of PostNL for carrying out deliveries. For this purpose, it is necessary for us to share your name, address and place of residence with PostNL. PostNL uses this data only for the performance of the agreement. If PostNL engages subcontractors, PostNL may also make your data available to these parties.

Purpose of data processing

General purpose of processing

We use your data solely for the purpose of our services. This means that the purpose of processing is always directly related to the assignment you provide to us. We do not use your data for targeted marketing. If you share data with us and we use this data to contact you at a later moment other than at your request, we will ask your explicit consent for this.

Your data is not shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of an agreement with us, an oath or a statutory obligation.

Automatically collected data

Data that is collected automatically by our website is processed for the purpose of further improving our services. This data may include your IP address, web browser and operating system.

Cooperation with tax and criminal investigations

In certain cases, Zwartepoorte Sales / Whiskybooks.nl may be legally obliged to share your data in connection with tax or criminal investigations by public authorities. In such cases we are forced to share your data, but we will oppose this within the possibilities offered by law.

Retention periods

We retain your data for as long as you are a customer of ours. This means that we retain your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten.

On the basis of applicable administrative obligations, we are required to retain invoices containing your personal data for as long as the relevant statutory period applies. Employees will no longer have access to your customer profile and documents created in response to your assignment once those are no longer needed for our services.

Your rights

Under applicable Dutch and European legislation, you have certain rights with regard to the personal data processed by us or on our behalf. Below we explain which rights these are and how you can invoke them.

In principle, to prevent misuse, we send copies of your data only to the email address already known to us. If you wish to receive the data at another email address or by post, we may ask you to identify yourself. We keep records of completed requests. In the case of a request to be forgotten, we record anonymised data. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of access

You always have the right to inspect the data that we process or have processed and that relates to you or can be traced back to you. You may submit such a request to our privacy contact person. You will receive a response within 30 days. If your request is granted, we will send you a copy of all data to the email address known to us, together with an overview of the processors that hold this data and the category under which we have stored the data.

Right to rectification

You always have the right to have data that we process or have processed and that relates to you or can be traced back to you corrected. You may submit such a request to our privacy contact person. You will receive a response within 30 days. If your request is granted, we will send you confirmation that the data has been corrected.

Right to restriction of processing

You always have the right to restrict the processing of data that we process or have processed and that relates to you or can be traced back to you. You may submit such a request to our privacy contact person. You will receive a response within 30 days. If your request is granted, we will confirm that the data will no longer be processed until you lift the restriction.

Right to data portability

You always have the right to have the data that we process or have processed and that relates to you or can be traced back to you transferred to another party. You may submit such a request to our privacy contact person. You will receive a response within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties.

Right to object and other rights

In certain cases, you have the right to object to the processing of your personal data by or on behalf of Zwartepoorte Sales / Whiskybooks.nl. If you object, we will immediately cease processing the data while your objection is being handled. If your objection is justified, we will make copies of the data available to you and will then permanently cease processing it.

You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact person.

Cookies

Google Analytics

Cookies from the American company Google are placed through our website as part of the Analytics service. We use this service to keep track of and receive reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to this data. We have not allowed Google to use the analytics information obtained for other Google services.

Third-party cookies

If software solutions from third parties use cookies, this is stated in this privacy policy.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. You will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will inform you by email.

Contact details

Zwartepoorte Sales / Whiskybooks.nl

Privacy contact person: Ronald Zwartepoorte

Palissade 1

3831 SH Leusden

The Netherlands

Telephone: +31 33 494 3758

Email: info@whiskyboeken.nl